ICN Users Guide

Roles and Responsibilities: Campus Learning Center Coordinator

Campuses with learning centers may also have an On-Campus Learning Center Coordinator.

• Know how to turn equipment on and troubleshoot technology problems or know who to turn to for technology assistance.
• Make sure someone is always available for student assistance and support.
• Become familiar with classes that students take so that you can plan for test proctoring or unusual arrangements with class activities.
• Work closely with your ICN Coordinator to keep everyone informed about your work with students.
• Suggest improvements.
• Attend ICN Meetings or keep up by reading meeting minutes, email messages, and the At-A-Distance e-newsletter. Make your voice heard to make improvements for distance students.
• Post messages to coordinate@ihets.org with class closings, cancellations, and new classes and programs.
• Practice civility with all Coordinators who seek answers on a student’s behalf. You may need their assistance in the future.
• Turn over difficult interinstitutional problems to the ICN Manager of Student Services for assistance.